The future of work and the digital transformation mandate that it brings along is shaped by two significant factors—customers increasingly going digital-first and employees preferring to be remote-first. This calls for adopting newer work models and a fundamentally different approach to applying technology to cope with the digital requirements of the business and its stake holders. The current model of having IT as the sole technology-enabler doesn't hold strong anymore. Technology architecture and operations have to be democratized as opposed to being owned and controlled by a central IT function. The session discusses how businesses can approach this shift, equip themselves with the right technology, and invest in the right direction to handle the future of work by democratising IT.